Sr. Occupancy Planner - Team Lead in Charlotte, NC at JLL

Date Posted: 6/12/2018

Job Snapshot

Job Description



  • Senior Occupancy Planner, Team Lead



    Position’s Goal

    To manage the supply, capacity and demand of a building, campus or region portfolio of space for a specific client at the business unit level. Serve as the Team Lead managing a regional team of occupancy planners to provide quality control in terms of consistency in planning processes, procedures and protocols, and deliverables.




    Deliverable Role/Responsibilities

    Within the portfolio, can answer:  how much space is currently available, what are the workplace conditions, and what are headcount projections by business unit?  Specifically, the responsibilities include:

    • Summarized findings and recommendations for action or consideration by the client;
    • The status of major initiatives affecting planning decisions for the sites;
    • Develop migration plans and sequencing of group-level moves / relocations;
    • At a macro level develops scopes, schedules and budgets for project moves to occur based on global master plan strategy;
    • Facilitates and/or resolves planning issues identified in the customer planning meetings;
    • Ensures planning is aligned with corporate guidelines, and that all scenarios maximize use of space;
    • Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions;
    • Participates in Audits (including seat assignments, occupancy, vacancy, labs & equipment)
    • Implement/Sell the Mobility Program, including conducting Dark Space Studies, Work style Surveys, iPlan recommendations.
    • Measure, Monitor and report cost saving and value added contributions
    • Assist in developing site-specific Planning Strategies with Senior Leadership.
    • Provides a single point of contact for planning -related questions within region;
    • Assemble, update and report the top-down and bottoms-up seat count projections collected at the group-level for a rolling, 3-year planning horizon and work with the client to reconcile discrepancies with tops-down projections; (PFF = Population Forecast Form)
    • Track and report actual seat demand at the group level;
    • Report actual seat demand versus projected seat demand at the building level
    • Compare over time, actual seat demand versus projected seat demand at the building level
    • As necessary, participate in project and move coordination planning meetings;
    • Develop and review building specific stacking plans;
    • Reports the current supply and capacity, and forecasts inventory changes for a rolling three-year timeframe



    Management Role/Responsibilities

    In addition to providing the information listed above, the management responsibilities of this role include:

    • Manages regional planning team and conducts performance evaluations and career development planning;
    • Training of the team and contribution to account OP Playbook and onboarding information
    • Attends kick-off meetings for new real estate acquisitions, major renovation projects and project moves;
    • As necessary, organizes and conducts routine briefings with Jones Lang LaSalle Management Team and the client to outline occupancy planning related activities for relocations; and
    • Facilitates communication between Occupancy Planning staff and other JLL team members as well as account Corporate Real Estate organization.



    Activities/Deliverables

    • Assists in Issuing the Quarterly Report: The quarterly report includes:  headcount projections, supply and capacity information and the status of major initiatives (a real estate action plan) for the portfolio; monthly space allocation data, group block plans.
    • Presents occupancy metrics and appropriate updates to Corporate Real Estate
    • Facilitates and/or resolves issues related to planning.
    • Best practice updates to account occupancy planning team



    Interaction

    To ensure accurate reporting of information, and foster critical relationships between various individuals and organizations, communication channels will exist with:

    • Move Coordination team to review and approve moves, develop migration plan and conduct facility audits
    • Business Unit leadership to collect headcount forecasts, resolve headcount forecast discrepancies between leadership’s numbers and those collected at the group-level;
    • Corporate Real Estate to review and resolve planning forecasts, needs, concerns, and issues;
    • Collaborate with Project Management, Facility Management and Transactions on all Site Rationalization Efforts
    • Project management to review stacking strategies and to provide workload forecast related to project moves that are planned to occur based on occupancy plans/strategy.
    • Other Sr. Occupancy Planners to ensure cross region strategy plans are developed.



    Education / Yrs of Experience

    • Bachelor's Degree in Architecture, Construction Management, Design or related field
    • Minimum of 10 years experience in a corporate real estate environment
    • Previous experience in space/occupancy planning at a strategic level and proven leadership


JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com