Sr Manager, Projects Team (Construction) in Raleigh, NC at JLL

Date Posted: 8/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We are looking for a PM Lead candidate in Raleigh, NC to be responsible for delivery of project and move management scope of service on a corporate account. The role will manage individual contributors and managers with direct accountability to the development and oversight of the 10-15 project and move management FTEs. This team manages roughly $50MM in capital projects, delivers >1,000 moves and executes ~1,000 work orders per year for our client. The role will report to the JLL PDS Lead / Director of Projects for the account.

Project & Move Management

  • Responsible for operational excellence within Project Management service delivery within assigned region, including but not limited to the team's ability to exceed client's KPIs, adherence to client process/deliverables and training.
  • Responsible for operational excellence within Move Management service delivery within assigned region, including but not limited to the team's ability to exceed client's KPIs, adherence to client process/deliverables and training.
  • Ensure team's use of JLL technology as required for assigned projects.

Client Management

  • Create a climate of trust with local and enterprise clients such that issues can be shared and mutually resolved.
  • Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) to Account Management.
  • Participate in regional leadership meetings and provide regular health of region reporting to JLL and Client leadership via Business Intelligence dashboards.
  • Assist in the establishment, import and refinement of best practices to drive operational excellence.

Account Management

  • Manage Account specific growth initiatives to improve performance and lay foundation for account retention. 
  • Support annual Capital Planning cycle through resource review, project validation and estimates.
  • Actively manage resource loading of dedicated team and use of non-dedicated resources to fulfill project deliverables.
  • Network and negotiate with internal JLL partners for variable support.

Team Management

  • Lead with a open and collaborative mindset to drive empowerment throughout team.
  • Ensure dedicated staff are working to develop professional skills in support of their career ambitions.
  • Ensure dedicated staff workload is prioritized and appropriate.
  • Ensure dedicated staff are appropriately trained on project expectations.
    Hold team accountable to JLL and client expectations through regular touch points.
  • Comply with all JLL policies and procedures, including but not limited to ethics and business practice.

Skills and Knowledge

  • 15+ years of practical project / construction experience.
  • Successful track record of delivering superior performance in a leadership role.
  • Bachelor Degree from an accredited institution in Accounting, Business, Architecture, Engineering, or Construction Management.
  • Previous experience effectively supervising, training, mentoring and evaluating staff at various levels within the organization/team.
  • Proven success in complex virtual working environment with preference given to experience as Owner's Representative.
  • Repeatable success at presenting complex material to Clients up and down the org chart.
  • A curious and collaborative mindset focused on creating steps to meet a long term vision.


JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at  

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