Solutions Consultant in Chicago, IL at JLL

Date Posted: 10/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/6/2018

Job Description

The Solution Consultant (SC) is an individual dedicated to one of JLL’s global Fortune 500 customers with the goal of improving the overall real estate and facilities management (REFM) operations through technology and process improvement. The SC will be client facing and responsible for supporting all Integrated Workplace Management System (IWMS) projects, helping to troubleshoot system and data issues while looking for areas of process improvement. The SC will be expected to bring innovation and best practices to the customer to help drive improvement and gain efficiencies. This role will collaborate effectively with all levels of leadership within the client REFM organization as a means of ensuring that their strategic initiatives are met. There is an opportunity to travel to a number of international locations working with the global deployment team. 

ESSENTIAL FUNCTIONS 

Act as the liaison between the customer REPM stakeholders and the JLL project execution team 

Provide guidance for the customer through decision-making processes regarding cost/benefit, timelines, and operational and change management issues 

Participate in all planning sessions often acting on behalf of the customer 

Assist in creating documentation for:‘as-is’ and ‘to-be’ processes, process 

Operating procedures 

Key Performance Indicators and measurement criteria 

Reporting Objectives and Solutions 

Data gathering templates and management plans 

Train end users on IWMS functionality and processes Troubleshoot data issues in the IWMS application 

Education of the Client regarding industry best practices when applicable Identify and follow-through on process and functionality improvement initiatives 

Work with varying levels within the customer organization to better understand customer needs 

REQUIREMENTS 

Ability to manage projects and effectively execute project specific deliverables 

Experience in leading group presentations including end user training classes Strong problem solving and analytical abilities. Implementation and deployment experience with ARCHIBUS, TRIRIGA, Manhattan Centerstone, Planon, or another similar IWMS system. Working knowledge of Microsoft Word, Excel, Project, Visio and PowerPointMin. of 3 years of industry-related experience or technology implementation experience 

PREFERRED 

Conceptual knowledge of Relational Databases and experience with data management PMP Certification Conceptual knowledge of AutoCAD SQL, HTML, JavaScript or Crystal Reports Experience 

Apply today! 

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf. 

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com. #LI

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com