Relocation Project Manager in Whitehouse Station, NJ at JLL

Date Posted: 10/11/2018

Job Snapshot

Job Description

SUMMARY

The Move Manager is a member of the RPM project team and will function as a RPM subject matter expert for furniture and furniture asset management.

  • Successfully plans and manages all RPM furniture and work order related requests (repairs, modifications, reconfigurations, space densifications, space enhancements, additions/deletions to existing furniture configurations, ergonomic requests, artwork, signage, and furniture assets management) for the client’s PA regional sites on time, cost effectively, and within budgets
  • Manage furniture inventory systems to monitor, track and report on current inventories to ensure effective and efficient use and re-deployment of furniture stock
  • Ensures all work is done in accordance with JLL/client safety processes and procedures
  • Participate in vendor audits (cost savings analysis, safety evaluations, furniture component performance evaluations, and compliance with client furniture standards)
  • Develop and implement RPM project plans and budgets through collaboration with the facility manager, project manager, construction manager, client site leads and the client’s real estate organization as required
  • Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
  • Prepare vendor RFPs as required and procure, schedule and manage outside vendors
  • Evaluate vendors to ensure compliance with the standards of performance
  • Support client diversity spend initiative
  • Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner
  • Participate in planning meetings hosted by the client, occupancy planning or other key stakeholders
  • Manage supporting suppliers (technology, telecommunications, furniture, etc.) and  coordinate with various service providers (IT, telecommunications, furniture installation vendors and Merck labor, as required) to determine the appropriate date(s) for implementation and communicate/manage the scheduling of work
  • Ensure all project initiation, execution and closeout documentation are complete
  • If necessary, determine the pricing for any non-baseline work requested
  • Support the enhancement of team revenues through the maintenance and expansion of existing client relationships and by developing new relationships. 
  • Contribute to the development of new product and service delivery ideas for the business unit.
  • Incorporate “best practices” into RPM projects and assignments
  • Ensure compliance with all key performance indicators (KPIs)
  • Report on KPIs and RPM metrics as required
  • Ensure RPM work is managed ethically and in alignment with all client and JLL policies and procedures
  • Ensure all RPM activities are performed in a manner consistent with documented processes
  • Should be proficient in the use of Microsoft Word, Excel and Outlook, with the ability to quickly learn and effectively utilize various facility management software tools
  • Knowledge of CAFM software is a plus
  • CAD software  knowledge is a plus
  • Ensure client satisfaction with every assignment/project
  • Maintain positive relationships with key clients
  • Respond to unexpected client requests and manage changing priorities
  • Maintain excellent customer satisfaction ratings

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in Architecture, Interior Design or Project Management preferred.
  • Minimum 5 years or related experience in the planning, design, and management of furniture related requests and projects is desired.
  • Background and experience in furniture design and project management preferred.
  • Previous experience effectively supervising of required service providers.

KNOWLEDGE, SKILLS AND ABILITIES

  • Has successfully planned, executed and managed furniture projects and furniture work order related requests at the same time is desired.
  • Demonstrate knowledge of wide variety of furniture systems and manufacturers is a plus.
  • Demonstrate proficiency in the use of all related technology systems supporting assigned projects.
  • Must demonstrate good collaboration, organizational and communication skills.
  • Must have the ability to manage multiple priorities and quickly respond to changing priorities in the field.
  • Must have excellent verbal and written communication skills.
  • Must be detailed oriented.
  • Must be highly organized with strong analytical skills.
  • Must have the ability to deal with ambiguity and address complex problems.
  • Must have the ability to manage all aspects of furniture requests and small furniture projects effectively and efficiently, including but not limited to designing, scoping, budgeting, and scheduling.
  • Must be a self-motivated, proactive individual who can work independently as well as a team environment.
  • Must have the ability to solve problems individually and in a team setting and the ability to understand complex ideas and communicate those ideas to others on the account.
  • Can easily manage multiple assignments simultaneously with good attention to detail.
  • Must exhibit strong customer service orientation and interact comfortably with a full range of JLL and client-based decision makers from direct supervisors to senior management.
  • Working knowledge of architectural drawings and furniture and space planning concepts.
  • Proficient in the use of Microsoft Word, Excel and Outlook, with the ability to quickly learn and effectively utilize various facility management software tools.
  • Knowledge of CAD layout and design software is a plus
  • Knowledge of CAFM software a plus.

TRAVEL

  • Position will be assigned to and focus on PA client sites.
  • Face to face daily interpersonal interaction is required in order to perform the job.
  • Travel to other sites in NJ/PA region may be required for particular projects.
  • #LI

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com