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Recepcionista Bilingue in Jardim das Acacias at JLL

Date Posted: 1/11/2019

Job Snapshot

Job Description

Core functions include:

  • Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day!

  • Create memorable experiences with a warm, welcoming personality.

  • Take initiative to proactively address guest needs and answer questions.

  • Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive.

  • Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests’ needs.

  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

  • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

Additional responsibilities include:

  • Track all visitors, including vendors, visiting employees and guests.

  • Manage parking and vehicle logs and records.

  • Coordinate security access cards for employees and vendors.

  • Welcome event guests and assist with printing visitor badges.

  • Assist with tracking employee on-boarding/off-boarding processes.

  • Manage incoming and outgoing courier and other packages or mail as required.

  • Support the annual management plan by accomplishing key performance indicators.

  • Perform ad hoc facilities assignments as needed.

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