Manager, Retail Operations in San Angelo, TX at JLL

Date Posted: 5/18/2018

Job Snapshot

Job Description

Job Summary:

Enhance the property value by managing the maintenance department at the property,

The Maintenance Supervisor has a good understanding of the maintenance department,

operating systems of the property, construction practices, preventive maintenance and

safety practices.

Job Responsibilities:

Management and Operations

  • Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset.
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.
  • Implement preventive, ongoing and anticipated maintenance/repair programs.
  • Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.
  • Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
  • Develop multi-year capital project plans and manage the process to complete the capital projects.
  • Manage tenant construction by working with tenant coordinators, contractors and tenants.
  • Compliance with local codes and regulations.
  • Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
  • Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
  • Purchase building and maintenance supplies, machinery and equipment.
  • Knowledge of computer programs (Excel, Word, Power Point).

Employee Motivation and Development

  • To manage the activities of all employees engaged in operating and maintaining the property.
  • Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.

Financial Performance

  • Develop and manage the operation expenses at budgeted levels
  • Manage capital projects in a timely, cost effective manner at budgeted levels
  • Assist the general manager with forecasting operational and capital expenses

Knowledge, Skills & Abilities:


  • Associate's degree, or some vocational/technical training required
  • Bachelor's degree preferred.

Years of Relevant Experience

  • Minimum:
    • Two to three (2-3) years in the property management industry.
    • Knowledge of building systems, HVAC, plumbing, electrical.
    • Must have the ability to communicate effectively, supervise, train, and direct three or more employees.
  • Preferred:
    • A minimum of three (3) years administrative/technical experience and knowledge of property physical systems.
    • Experience with shopping mall property management a plus.
    • Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities.

Skills and Knowledge

  • Some knowledge of computers and peripherals

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at


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