Mail Clerk in Los Angeles, CA at JLL

Date Posted: 9/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/9/2018

Job Description

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves:

The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

Responsibilities

  • Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labeling.

    • Provide solutions to problems associated with special requirements such as bulk mail and other special needs.

  • Maintain all mail stops and package rooms as appropriate

  • Research and follow-up with clients regarding tracking mail and/or packages.

  • Perform mailroom inspections and inventory supplies.

  • Any other activities to support JLL and/or site operations.

  • Actively support an environment of teamwork, cooperation, performance excellence and personal success.

  • Participate in the individual performance management program and personal development planning.

  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.

Client Relationship

  • Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.

  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.

  • Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.

  • Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.


Sound like you? To apply you need to have:

  • At least one year experience in related skills applicable to corporate mailroom operations.

  • Able to adequately perform required job functions including being able to lift minimum of 50 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.

  • Knowledge of current postal codes, procedures, and regulations.

  • Proficiency in a range of information technology tools and platforms.  

  • Attention to detail is required for handling sensitive mail and proper routing of mail.

  • Good communication, organization and problem solving skills.

  • Ability to work independently with little supervision.

  • Self-motivated; confident, energetic and flexible

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...



JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com