Facility Manager in Parsippany-Troy Hills, NJ at JLL

Date Posted: 5/18/2018

Job Snapshot

Job Description

The Facility Manager will be the single point of contact to our clients for building management, including:  building maintenance, staff management, site services, Critical Environment maintenance, and Health and Safety.  He/she will assist the Regional Manager and the Corporate Real Estate team to deliver exceptional facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure client satisfaction. 
 
This position reports to the JLL Regional Facilities Director.
 
ESSENTIAL FUNCTIONS

  • Relationship Management
    • Support the Area Manager in the implementation of short and long-term projects for the client project
    • Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
    • Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative
  • Program Analysis and Development
    • Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client. 
    • Support the Area Manager in the implementation of short and long-term projects for the client project
    • Assist with the development and implement the annual management plan for the buildings within the area
  • Facility Management Expertise
    • Oversees site operations, manages safety, quality, staffing and provides financial support in a GMP manufacturing environment 
    • Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS, AHJs, GMP compliance calendars and Satisfaction Surveys client expectations and Statements of Work (SOW) requirements.
    • Ensures client satisfaction with client Facility/Property Management by providing a seamless interface into client real estate organization and demonstrates leadership, responsiveness and innovation in driving quality and cost savings in a safe working environment
    • Development and management of the customer’s capital and expense budgets while delivering monthly/quarterly variance reporting on all operating budgets for the property on a timely basis.
    • Responsible for the site management plan, including alignment with support of KPI’s (Key Performance Indicators) as identified by client
    • Supports JLL Regional Facilities Director to deliver the monthly/quarterly/annual reporting appropriate for the client, including Financials, KPIs &, Site Highlights as well as maintaining SISOP to capture Sourcing and local savings initiatives.
    • Manages third-party suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE)
    • Drives development and implement the annual management plan for the buildings / shifts within the area of responsibility
    • Works with the JLL Sourcing and Contracts Team in support of putting vendors on contracts compliant with the MAS, including participation in ISNetworld.
    • Supports the development of innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity. 
    • Monitors customer satisfaction in area(s) of responsibility and takes steps to identify and resolve sub-standard or negative Customer Satisfaction survey results.

 
EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
  • Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant

 
KNOWLEDGE, SKILLS, AND ABILITIES


•         Strong organizational and management skills


•         Strong interpersonal and presentation skills


•         Excellent verbal and written communication skills and proven ability to provide direction to staff


•         Computer proficiency a must (MS Office and MS SharePoint), including experience with a Computerized Maintenance Management System, such as Maximo, SAP, or 360Facility


•         Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful

  • Oversee multiple facilities of different functions
  • Supervise vendor performance during normal and off hours including weekends when necessary
  • Experience in matrix management organization desirable





JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com