This site uses cookies. To find out more, see our Cookies Policy

Facilities Coordinator in Charlotte, NC at JLL

Date Posted: 12/6/2018

Job Snapshot

Job Description

The Facilities Coordinator will provide support to the Facilities Manager and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Service Delivery

  • Actively support  an environment of teamwork, co-operation, performance excellence, and personal success.

  • Conduct daily walkthroughs to ensure clean and organized office.

  • Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.

  • Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.

  • Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.

  • Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

  • Assist in the procurement of vendors and services as required.

  • Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required and act as the site key point of contact.

  • Provide coordination and support events, meeting and conference facilities as required.

  • Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.

  • Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.

  • Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.

Client Relationship Management

  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.

  • Deliver an exceptional quality of service, as reflected by client feedback.

  • Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

JLL Privacy Statement

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

For additional details please see JLL's Global Privacy Statement or our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.