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Facilities Coordinator in Makati at JLL

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Makati
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/6/2018

Job Description

Facilities Coordinator - Reliever for IFM Cebu sites

For Wipro IT Cebu

Facilities Coordinator

Corporate Solutions (Integrated Facilities Management) – Region/Country

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Facilities Coordinator will assist the Facilities Manager/Assistant Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.

MAJOR RESPONSIBILITIES

  • Client/Stakeholder Management
    • Provide superior customer service to meet on-site client’s expectations
  • Procurement & Vendor Management
    • Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
    • Assist in the procurement of vendors and services as required
  • Finance Management
    • Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
    • Ensure prompt and accurate management of purchase orders in JDE
  • Health & Safety Management
    • Conduct regular audits to ensure safety procedures on site are in place and working
    • Assist in carrying out safety procedures when needed
  • Site Operations Management
    • Assist in the implementation of Industry Best Practice operations
    • Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
    • Seek ways to constantly reduce costs and improve operational standards
    • Maintain premises in neat and good working condition at all times
    • Maintain duplicate office keys in good order
    • Assist with receptionist coverage from time to time
    • Provide FM support for meeting room bookings where required
    • Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock
  • Risk Management
    • Assist in the implementation and management of property risk management program
    • Support the implementation and monitoring of disaster recovering and business continuity plans
    • Follow established escalation procedures and incident reporting procedures
    • Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies
  • Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION:  KEY SELECTION CRITERIA

Ideal Experience

  • Prior experience in facilities, property management, hospitality or related field preferred
  • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

Critical Competencies for Success

  • Firm First Mindset
    • Able to cooperate and work well with others to meet targets
    • Support the team effectively as and when needed
    • Proven ability to commit to flawless execution while complying with firm’s procedures and standards
  • Client Focus & Relationship Management
    • Able to interact with the general client staff & vendors with ease
    • Ability to manage conflict and conflicting priorities
    • Demonstrates ability to work with vendors to deliver efficient services
    • Demonstrates proactive & professional approach to customer service
    • Has a customer-oriented attitude
  • Project Management & Organizational Skills
    • Proven ability to manage multiple and complex operational matters on a daily basis
    • Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner

Other Personal Characteristics

  • Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
  • Ability to effectively deal with stressful situations
  • Able to work independently
  • Self-motivated; confident & energetic
  • Flexible – able to adapt to rapidly changing situations
  • Goal-oriented – able to focus on meeting all performance targets
  • Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
  • Exhibits honesty & trustworthiness

KEY STAKEHOLDERS

Client staff

Specialized vendor staff

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