Facilities Coordinator in Glen Allen, VA at JLL

Date Posted: 4/11/2018

Job Snapshot

Job Description

Essential Duties and Responsibilities – Facilities Coordinator

Jones Lang LaSalle is seeking a talented Facilities Coordinator, who will be a key contributor to a prominent region on a high-visibility corporate account.  The successful individual will be organized, efficient and capable administering CMMS software and reports, and eager for learning and growth.

This position will directly support the Senior Facility Manager with on-going facility, engineering and team related responsibilities, including, but not limited to:

  • Assist with budgetary requests, analysis and reporting.
  • Act as a liaison to Jones Lang LaSalle finance team and other account team members.
  • Assist with researching, analyzing and reporting budget variances.
  • Work with team members to identify and respond to any financial or budgeting related issues.
  • Helps support facility specific cost savings targets to contribute to the account achieving significant savings.
  • Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits.
  • Assist Senior Facility Manager, Facilities Managers and Engineering Team with tactical planning for the regional facilities team’s goals and objectives.
  • Provides support for guests, visitors and employees at client locations
  • Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers.
  • Support work order completion and closeout and customer acknowledgement of fulfillment.
  • Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
  • Coordinates special events in support of client or Jones Lang LaSalle.
  • Provides support for meetings and conference room reservations, as needed and directed.
  • Assists with the coordination and scheduling of maintenance activities
  • Assists with the CMMS (Computerized Maintenance Management System) upkeep as directed relating to asset information, bills of materials, safety procedures, preventive maintenance programming and master maintenance planning.
  • Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
  • Provides facility specific assistance to the project management team as needed or requested.
  • Acts as an interface with client, visitors and guests.
  • Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
  • Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
  • Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
  • Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
  • Ensures appropriate follow up with customers.
  • Seeks to continuously improve processes, systems and overall client satisfaction.
  • Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
  • Any and all other duties and tasks assigned.

Required Knowledge, Skills and Abilities

  • High school education or undergraduate degree preferred.
  • Superior customer service skills and orientation.
  • Ability to maintain professionalism at all times under stressful situations.
  • Ability to plan and manage work under time constraints.
  • Ability to multitask and work without direct supervision.
  • Proficient in MS Office, and possess strong written, verbal and people skills.
  • Strong organizational skills and collaborative style needed.

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com