Director, Research in San Francisco, CA at JLL

Date Posted: 11/9/2018

Job Snapshot

Job Description

The Director, Research position will direct all aspects of the local office, industrial, retail, multifamily and economic market research program and output for the NorCal region. The director is responsible for developing best in class research that differentiates JLL, generates and delivers insights to clients, and builds and maintains a competitive advantage in the marketplace through market expertise and thought leadership. The director will have primary responsibility for leading a team of researchers to track and analyze corporate real estate trends and market dynamics and publish and present an insightful house view with implications for our business and our clients. The director will integrate and work seamlessly with the marketing team as well as with business leaders, subject matter experts, and research colleagues to leverage that knowledge proactively for thought leadership content, strategy, business development efforts, and client decision making.

This position will have direct responsibility for the NorCal region and will work closely with JLL leadership in these areas, as well as colleagues throughout the Americas Research group. The Research Director will create and grow a professional research team environment that is collaborative, market-leading and differentiating.

Key responsibilities:

  • Develop, implement and manage the overall strategic research plan for the NorCal markets in alignment with the local Market Directors and Americas Research
  • Work in conjunction with business leaders, marketing and communications to develop and implement a plan and timeline for local research content and thought leadership development.
  • Maintain intimate and extensive knowledge of the macro and micro factors affecting the marketplace and proactively position research to leverage this knowledge for the business and for clients
  • Expand and improve the research platform, program, output and staff skills
  • Client engagement- regularly present analysis and findings on market trends as a JLL expert in the marketplace at conferences and in the media. Support account teams and sales efforts from a research perspective through delivery and presentation of research to differentiate JLL for clients and prospects
  • Manage research staff including hiring, goal setting, performance management and training
  • Develop strong relationships with internal and external clients and facilitate the use of research as a differentiator including being personally client facing and externally focused on new business efforts
  • Work with marketing teams and business leaders to position research to contribute to all business development efforts of the firm
  • Collaborate across business lines to ensure research is relevant and leveraged effectively for JLL clients and prospects

Specific Responsibilities:

  • Manage the statistical and analytical programs for the NorCal markets – including responsibility for auditing and data excellence across property types
  • Manage production and review all local market research reports and contributions to national reports
  • Develop and implement a plan and timeline for covering specific current geographic and analytical gaps in research coverage for the NorCal markets
  • Develop differentiating thought leadership on key trends, issues affecting the markets, economy and region                
  • Present compelling trends and analyses regularly to internal teams and externally to clients
  • Analyze and report on the local and regional economy with respect to employment statistics, major company activity, industry trends, and demographics that affect the local real estate market
  • Contribute to special research reports and white papers on unique market, economic, or industry trends
  • Manage and motivate research team into high performing team that is actively engaged with stakeholders and business development efforts


  • Seven or more years’ experience in corporate or real estate market research or as a corporate real estate practitioner, subject matter expert, or service provider
  • Command of local markets and business, with good understanding of macro trends and historical perspective
  • Dynamic presentation skills and experience presenting insightful content to clients and publicly at conferences and through the media
  • Experience working in a matrix work environment and ability to manage relationships with multiple internal stakeholders
  • Deep understanding of commercial real estate, corporate real estate, and economic patterns
  • High-level analytical skills and problem-solving ability
  • Command of requisite technology across numerous platforms
  • Superior written and oral communication skills and presentation experience
  • Ability to effectively and professionally meet client expectations and positively represent the firm
  • Ability to multi-task, succeed under pressure and effectively manage time and workload, set priorities and inspire a team
  • Management experience and ability to lead a team and program
  • Ability to lead research initiatives in alignment with business and marketing objectives
  • Bachelor’s degree in business, economics or related field required, advanced degree preferred
  • Proactive and strategic thinking and ability to lead research initiatives, align research with the business, and innovate research output
  • A desire to work within a diverse, collaborative, and driven professional environment


JLL Research consists of 550+ full time professionals globally and is the largest research group in the real estate industry and among the best of any world-wide professional services firm.  Our mission is "To create clear competitive advantage for our clients through the strategic use of accurate data, market intelligence and innovative thinking from around the world". Our research activities include maintaining comprehensive property market databases, analyzing current market conditions and future trends, understanding the factors that drive property performance and occupancy trends, and providing research-led strategy and advice to investors, developers and occupiers around the world. We are committed to developing new metrics and methodological tools to capture and understand the factors driving office, retail and warehousing/logistics real estate markets across the world and bring insight to the future for our clients.


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