Associate, International Transaction Management in Menlo Park, CA at JLL

Date Posted: 6/18/2018

Job Snapshot

Job Description

We are currently seeking an Associate for the International Desk in Menlo Park, CA. The focus of this role is to deliver the highest level of Transaction and Account Management services for key iDesk clients and significantly expand/grow our client revenues by cross-selling the JLL suite of services. 

Responsibilities include:

  • Deliver iTM services to the California business starting with Menlo Park and San Francisco
  • Manage several international client accounts in collaboration with our US brokerage business
  • Manage multiple international projects simultaneously and autonomously; on average, will be responsible for 40+ active transactions and several client portfolios
  • Create value-add, best-in-class deliverables from scratch and provide process improvement options for clients
  • Pre-identify challenging projects and situations and bring them to the attention of your iDesk Hub and iTM leads and the Corporate client
  • Learn and utilize our global and iDesk platforms and be able to sell both competently in any situation – including in high-value sales presentations to both internal and external clients
  • Connect our brokerage colleagues and their clients to the right individuals across our 220 corporate offices, alliance partner network and third party providers
  • Utilize ClientFirst to record and report all new business opportunities and associated revenue
  • Champion increased awareness of our global capabilities by partnering with our dedicated marketing resources to create new communication initiatives (and subsequent implementation)
  • Contribute innovative ideas towards the iDesk’s growth and success


  • 3+ years of experience in commercial real estate, with a strong preference for experience in, tenant representation, client relationship management, transaction management and/or general experience in occupier services
  • Experience in international markets (outside of North America)
  • Fluent in both written and oral English with a preference for at least one foreign language
  • Exceptional presentation skills
  • Willingness to travel
  • Commitment to working long and odd hours as necessary to coordinate business across multiple time zones; flexibility is key
  • High level of self-confidence to develop new relationships with colleagues and clients in a highly competitive business environment
  • Process oriented with strong attention to detail
  • Fluent in Microsoft Word, Excel and PowerPoint; strong analytical skills a must
  • Self-driven and the maturity to work autonomously is a must
  • Global mindset – interest in international markets, sociopolitical events and ability to discuss them with individuals of diverse backgrounds
  • Minimum two-year commitment to role


JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at  

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