Assistant MAC Manager in Seattle, WA at JLL

Date Posted: 5/18/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Seattle, WA
  • Job Type:
    Management
  • Experience:
    Not Specified
  • Date Posted:
    5/18/2018

Job Description

The position of Assistant Manager, Moves is responsible for the outcome of the move projects, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.


Responsibilities

This position will work in coordination with the occupancy planning manager to manage the move team through all move activities, and attend kick off meetings and introductions with the customer. Be an effective "change agent" by reviewing current processes, policies, and practices and initiate discussion regarding the benefit of change.


Move Activities

  • Schedule and run pre-move meetings, and provide timelines, strategy and schedules.
  • Collaborate with supply chain and run the RFP for the move project.
  • Schedule movers and alert security, provide all names for badging
  • Schedule disconnects and reconnects of computer, servers, printer, and phones.
  • On site for all vendors and customer during move.
  • Review completed move and make adjustments with vendor.
  • Submit service tickets to have space cleaned, keys and chairs at desk.
  • Schedule and run post move rooms and activities.
  • Plan, budget, oversee and document all aspects of the specific project you are working on.
  • Other support as required Post Move Follow Up
  • Provide welcome communications with information on new location and site services.
  • Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs
  • Provide punch list to vendors with open items.Coordinate pick up of crates and/or boxes.Clear contents of origin location, clean up for next group move in.   

Customer Experience

  • Create and maintain comprehensive project documentation
  • Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.
  • Define the scope of the project in collaboration with senior management
  • Update move matrix, fill in customer information, technical requirements.
  • Assess cubicle condition, order missing parts, ergo changes.Receive, compile and scrub move lists for potential issues
  • Review furniture layout, determine location for files and storage.
  • Ensure Deliver boxes, move labels, post pin ups, & deliver move instructions
  • Determine mobile locations and prep furniture for drop in stations. 

Leadership/Staff Management

  • Lead Manage, develop and supervise a professional friendly,  creative,  energetic, and detail oriented team in the delivery of extraordinary events
  • Provide excellent onboarding, training, and team building
  • Actively support an environment of teamwork, co-operation, performance excellence and personal success
  • Participate in the individual performance management program and personal development planning for members of the team
  • Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
  • Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence

Qualifications

  • College preferred, but not required, with at least 3 years experience in a corporate environment.
  • Minimum 2 years of supervisory experience in related field
  • .Proficiency in a range of information technology tools and platforms. 
  • Strong analytical, organizational, and presentation skills.Excellent written and verbal skills

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.



JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at
https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com