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Launch Program Manager in London at JLL

Date Posted: 3/7/2019

Job Snapshot

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Job Description

We are looking for a Launch Program Manager for our Integrated Facilities Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

This position will be responsible for supporting the IFM team with the A to Z delivery of new space across the Client’s Corporate Real Estate (CRE portfolio, ranging from expansion of existing offices to delivery of fully fitted out offices in new locations. (Headcount from 20 to 4000). IFM Delivery on Day One should be the same as every day after- meaning we get things done for the launch of the building.

What this job involves

  • Supporting with the management through to successful delivery of all IFM launches
  • Follow the six stage process and integrated delivery model for all launches, supporting project delivery from Initiate (Stage 2) to Close (Stage 6).
  • With the Regional Facility Managers ensure all launches are delivered to the high expectations of the local team.
  • Provide tools for Launch operational teams to be constantly be identifying and managing risks, communicating and reporting issues, health status and action plan across all elements of the project.
  • Adapt, consolidate and continuously improve the Master Launch Plans for consistent use, develop new tools with Business Intelligence team to automate and track adherence to these plans.
  • Educate the Facilities Managers and Regional Facilities Manager teams (and other stakeholders e.g. Program Managers) in the use and mandatory completion requirements of the Master Launch Plans
  • Audit the implementation of launch plans, spending time with launch teams and interrogate progress towards successful launches.
  • Take the lead role in discussions across the GREF (Global Real Estate and Facilities) platform for greater alignment and consistency with Design and Construction, Transactions teams as an example.
  • All additional duties commensurate to the level of the role

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

  • Degree level qualification, and or strong capability and evidence of being in a similar role.
  • A minimum of 5 years of experience in a similar role or FM Operational role, to include some experience regarding fit outs of corporate offices, ideally gained in an international context
  • Critical Competencies for Success:
    • Be comfortable operating at a tactical and operational level.
    • Be able to simultaneously act as a program manager, internal CRE ambassador, educator, analyst, and solutions architect on a number of different projects.
  • Have a bias for action whilst working within a rigid governance structure.
  • Be able to work within an entrepreneurial culture delivering solutions, providing leadership and communication but not afraid to dive into details.
  • Be passionate about successfully delivering projects under their responsibility.
  • Have an in-depth knowledge of Project Management with a financial focus.
  • Be able to win the trust and co-operation of key project stakeholders.
  • Be an effective communicator.
  • Be able to work autonomously, in multiple locations, travelling internationally on a regular basis.
  • Have the ability to confidently operate within a fast-paced and complex environment.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

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